Claims

Start your claim

We pay within 72 hours of receiving a complete claim.

Tell us, send the documents, and we check and pay.

How to claim

  1. 1. Tell us

    WhatsApp us, call +263 714 682 721, or email admin@risecapital.co.zw.

  2. 2. Send your documents

    See the lists below.

  3. 3. We check and pay

    We pay within 72 hours of receiving a complete claim.

Documents we need

Funeral Cash Plan

  • Claim form.
  • Certified copy of the death certificate.
  • ID of the person who died.
  • ID of the claimant.
  • Proof of relationship, where needed.

Hospital Cash Back Plan

  • Claim form.
  • Hospital records.
  • ID.

A claim is complete when we have every document we need. We will tell you straight away if anything is missing.

Start a claim

Send us your details. We will contact you about the next steps.

Start a claim

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